Checking account Problems caused by my funds being low
Bank of America Bank account or service department,
Checking account Problems caused by my funds being low Texas
-/-/-, I submitted a complaint to CFPB about the overdraft fees that had been applied to my account. The fees were excessive and I was very dissatisfied with the fact that I was often getting charged $35.00 for payment of small items or where the overdraft was less than $35.00. I am again recording a complaint about the practice for -/-/-. During the year, I was charged overdrafts for either ( i ) processing items that were in an amount far less than $35.00, ( ii ) where the associated overdraft was less than $35.00. In there was one instance where I was charged for an overdraft of $17.00 or ( iii ) charged multiple times where the processing sequence of items was completed such that the largest item was processed first and then each smaller item would generate a fee. I would like to get Bank of America to improve its policies to help more and so I am requesting that my account be reviewed.
Bank of America customer in Texas
Jan 02, 2017
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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