Bank of America Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Bank of America Bank account or service department,

Checking account Problems caused by my funds being low Texas

-/-/-, I submitted a complaint to CFPB about the overdraft fees that had been applied to my account. The fees were excessive and I was very dissatisfied with the fact that I was often getting charged $35.00 for payment of small items or where the overdraft was less than $35.00. I am again recording a complaint about the practice for -/-/-. During the year, I was charged overdrafts for either ( i ) processing items that were in an amount far less than $35.00, ( ii ) where the associated overdraft was less than $35.00. In there was one instance where I was charged for an overdraft of $17.00 or ( iii ) charged multiple times where the processing sequence of items was completed such that the largest item was processed first and then each smaller item would generate a fee. I would like to get Bank of America to improve its policies to help more and so I am requesting that my account be reviewed.

Bank of America customer in Texas
Jan 02, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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