Regions Financial Corporation Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Regions Financial Corporation Bank account or service department,

Checking account Problems caused by my funds being low Texas

On - - 2016 with a starting balance of $70.00 I made a cash transfer from a regions account of $600.00. On - - I made another transfer into the account of $100.00 to bring the cash balance to $770.00. I then proceeded to make purchases of $580.00 and the bank conveniently charged me $140.00 NSF OF Fee plus $15.00 OD protection fee leaving the account with a balance of $33.00. Other transactions totaling $130.00 were processed after that and then over drew the account $99.00. The bank then charged more fees of $210.00. Had the bank not charged me $150.00 worth of fees then the other $130.00 transactions would have been paid without any fees. In essence the bank robbed me of $370.00 for having money in my account. I called their customer service department and they told me they can not give me a courtesy refund when it was clearly a bank error.

Regions Financial Corporation customer in Texas
Dec 30, 2016

* Source: CFPB Complaint Database

Regions Financial Corporation response to complaint:
Closed with monetary relief

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