Bank of America Mortgage Complaint

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker

Bank of America Mortgage department,

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker North Carolina

Bank Of America committed fraud with my personal financial information when I applied for a loan.We applied for a Lot loan in -/-/2006 where Bank Of America required us to state our income and have our employer verify our income-we did and they approved the loan.Without our knowing it Bank Of America altered the financial information we put on the application to obtain a mortgage insurance policy from - naming Bank of America as the beneficiary in the event of a default.We were completely unaware of any mortgage insurance policy and it is not on any papers we filled out.Our income was stated on the forms as $4500.00 per month and was verified by my employer.Shortly after we were approved for the loan an - for - contacted us and told us Bank Of America had altered the forms we provided to state our income as $15000.00 per month and that amount had been verified by my employer.We told him I had put $4500.00 per month as the income and it had been verified-not $15000.00 per month.- told us Bank Of America had altered the amounts on the application and submitted them with my signatures as an application for mortgage


believe we paid for this insurance policy with our down payment without knowing it but have never had any mortgage payments covered by the - of - altered then used my personal financial information and signatures to obtain an insurance policy for them to be the beneficiary in the event of a default and are now foreclosing to benefit from the insurance policy.2.And if mortgage insurance was obtained using my information, that I may have paid for with my down payment, why was n't it purchased to protect me from losing my asset in the event of a default and why was n't I told about it?

Bank of America customer in North Carolina
Dec 30, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

Consumer disputes how Bank of America handled their complaint

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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