Other (i.e. phone, health club, etc.) False statements or representation attempted to collect wrong amount

FAIR COLLECTIONS & OUTSOURCING, INC. Debt collection department,

Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount Pennsylvania

I recently paid a debt of $160.00 from 2012 against my principles to the - - of properties, specifically the - at - -. The reason for this charge was because they raised my rent, converting me to a month-to-month lease while I was on - - with the - - stationed at - -, MD. I was in the - Transition Unit at the time, recovering from -. My orders were modified three different times, altering my discharge date. I informed the front office of this and provided a copy of the orders. I offered to sign a lease, but was told it was n't necessary since I was in the military. Later, the property manager informed me that since I had not renewed a lease that I was to be placed on a month to month basis at a higher rate. I informed her at the time that I offered to sign a lease but was told it was n't necessary. This debt still exists because I do not agree with this business practice. I have certainly had the means to pay, but I felt it was wrong and also it is in direct violation of the Servicemans Civil Relief Act, which is supposed to prevent companies like - from taking advantage of military members that are being housed temporarily due to military service. Unfortunately, my financial well-being has been damaged for too long as a result of this, so I am reluctantly paying the $160.00. I 've reported this behavior previously without it being resolved. The - - should be ashamed to earn money in this bait-and-switch fashion. In my opinion they should be investigated ; violations of SCRA are criminal penalties. Taking advantage of members of the military is about as low as it gets.

FAIR COLLECTIONS & OUTSOURCING, INC. customer in Pennsylvania
Dec 29, 2016

* Source: CFPB Complaint Database

FAIR COLLECTIONS & OUTSOURCING, INC. response to complaint:
Closed with explanation

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[email protected]
12304 Baltimore Ave. Suite #E
Beltsville MD 20705

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