Wells Fargo & Company Consumer Loan Complaint

Installment loan Managing the loan or lease

Wells Fargo & Company Consumer Loan department,

Installment loan Managing the loan or lease Minnesota

I opened a wells Fargo loan at - -/-/2016. Never made a late payment and usually paid more than the minimum payment amount. On -/-/2016 I received a vague unsigned letter from Wells Fargo Executive Office stating that due to risk my account has been closed. This action negatively affected my credit score. In -/-/2016, My wife and I closed our Wells Fargo checking and savings account siting Wells Fargo corporate ethics as the reason for closing our accounts. I believe that this current Wells Fargo negative action is retaliation to closing our checking and savings accounts with them.

Wells Fargo & Company customer in Minnesota
Dec 23, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyManaging the loan or lease61.4%10.7%27.1%0.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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