Nationstar Mortgage Mortgage Complaint

Nationstar Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Colorado

We had a loan with Nationstar and refinanced this load with the same company. When we did the loan paperwork greenlights name showed up and we were told that it was owned by nationstar and payments etc would go to -. In seeing a loan origination fee, I said is that so they can charge this loan origination fee, the closer laughed and said guess so. When the - came it did not include the payment on -/-/-. I have sent them proof of payment of all payments to date. Earlier this year they said my first payment was not due until -/-/- and so that payment went to greenlight and they have nothing regarding this. I advised them that I had checked and greenlight acquisition happened before -/-/- and further more this payment was a electronic payment directly into NationStar 's banking account and that no - was ever received from greenlight. I have spent three years trying to straighten this out and they have done nothing to resolve this. I really need the government agency to step in as I know believe I am not the only person this has happened to. - and -, CO -