USAA Savings Credit Card Complaint

Other

USAA Savings Credit card department,

Florida

This correspondence concerns a failed automated bill payment process with USAA Bank Signature VISA ending in -. Please see the attached uploaded document for further details

USAA Savings customer in Florida
Dec 19, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with monetary relief

Consumer disputes how USAA Savings handled their complaint

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How USAA Savings handles Other complaints

Created with Highcharts 4.2.3USAA SavingsComplaint HistoryComplaints12/20111/20123/20125/201211/20124/20135/20136/20138/20139/201310/201311/20131/20144/20145/20147/20148/201411/201412/20141/20152/20153/20154/20156/20157/20158/201510/201511/201512/20151/20162/20163/20166/20168/201610/201612/20162/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3USAA SavingsOther57.8%15.6%18.8%4.7%1.6%1.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther0.8%66.1%13.1%13.5%1.9%3.8%0.7%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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