Credit reporting company's investigation inadequate help over the phone
Experian Credit reporting department,
Credit reporting company's investigation Inadequate help over the phone Texas
I have disputed my collections accounts with - and Experian. They have not properly verified these accounts according to law. The accounts are collections accounts from creditors that I have no knowledge of. And the medical collections are HIPPA vilations for I did not sign for a third party to retrieve any information from me. On the receivable recovery they had a different doctor on the reoprt and switched to another doctor. I had never seen these doctors. I feel violated to see how easily my personal and medical information can be sold at a dime. I have also disputed inquiries that do not belong to me and verified my identity just to have a fraud alert placed on my account and say, call the person who placed the inquiry. When I call for the inquiry to be removed then the creditor say call the credit bureau. I get the run around everytime. I get alot of misleading information. When I ask for a supervisor, they can never come to the phone.
Experian customer in Texas
Dec 19, 2016
* Source: CFPB Complaint Database
Experian response to complaint:
Closed with non-monetary relief
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