Experian Credit Reporting Complaint

Credit reporting company's investigation inadequate help over the phone

Experian Credit reporting department,

Credit reporting company's investigation Inadequate help over the phone Texas

I have disputed my collections accounts with - and Experian. They have not properly verified these accounts according to law. The accounts are collections accounts from creditors that I have no knowledge of. And the medical collections are HIPPA vilations for I did not sign for a third party to retrieve any information from me. On the receivable recovery they had a different doctor on the reoprt and switched to another doctor. I had never seen these doctors. I feel violated to see how easily my personal and medical information can be sold at a dime. I have also disputed inquiries that do not belong to me and verified my identity just to have a fraud alert placed on my account and say, call the person who placed the inquiry. When I call for the inquiry to be removed then the creditor say call the credit bureau. I get the run around everytime. I get alot of misleading information. When I ask for a supervisor, they can never come to the phone.

Experian customer in Texas
Dec 19, 2016

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3ExperianComplaint HistoryComplaints10/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/2017050100150200250300Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ExperianCredit reporting company's investigation1.0%64.2%0.3%30.7%3.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit reporting company's investigation25.8%0.5%0.2%71.4%2.2%Closed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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