Round Point Mortgage Mortgage Complaint

Round Point Mortgage Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Florida

I have refinanced my mortgage and had a closing on -/-/-. My old mortgage was serviced by roundpoint mortgage servicing corp.I had a escrow account with a approximant balance of $8000.00. The mortgage was funded on -/-/- .The Property taxes were due in - so the new mortgage company made me pay the property taxes at closing in the amount of $5900.00. I contacted Roundpoint and asked them when they would be sending me my escrow money and they said they would be sending me a check for $2000.00 that was remaining in my account in a few weeks. That was on -/-/-. I asked them about the other $5900.00 and they said that they paid the taxes with that money. I told them that I already paid the taxes at closing and have called the - county tax office to verify and was told that the only money that they received was from my closing. I have made several attempts to resolve this but I keep getting lied to by roundpoint. They told my on -/-/- that a check was mailed to me on -/-/- for $2000.00. I called again today -/-/- and now they say that it was only processed on - and it was mailed on -/-/-. They also said that they do n't know were the rest of my money is and they are investigating it and should have an answer for me by -/-/-. That is $5900.00, I told them that if I took that long to make my mortgage payment I would be in foreclosure. I still have not received any money from roundpoint.