Bank of America Mortgage Complaint

Bank of America Mortgage department,

Other mortgage Loan servicing, payments, escrow account Texas

I am attempting to resolve the balance of $3600.00 reflected in a " charge-off '' status on my credit report for the account # -, previously mortgage loan # - held by Bank of America. I believed the balance of all amounts due to Bank of America for both Loan # - and Loan # - were satisfied by the foreclosure and subsequent sale of the property on -/-/-. I have contacted Bank of America -/-/- and -/-/- in an attempt to understand how this balance was generated and why it is being reflected as a charge-off on my credit report. Bank of America representatives have been unable to verify how or why this balance is due. I have also been in contact with -. A dispute has been communicated to Bank of America at least twice. I am requesting that Bank of America, provide documentation which I can reconcile with my own accounting records and reflects that the amount of $3600.00 is rightfully due.