Credit monitoring or identity protection problem with fraud alerts
TransUnion Intermediate Holdings, Inc. Credit reporting department,
Credit monitoring or identity protection Problem with fraud alerts Virginia
Attempted to temporarily lift a freeze at TransUnion using their website. Their website made it unclear as to whether or not the lift was a temporary or permanent lift. This resulted in an accidental permanent lift of the record freeze. TransUnion refuses to waive a $10.00 fee to reinstate the freeze, despite the fact that their website makes it unduly difficult to monitor and control one 's credit file.
TransUnion Intermediate Holdings, Inc. customer in Virginia
Dec 12, 2016
* Source: CFPB Complaint Database
TransUnion Intermediate Holdings, Inc. response to complaint:
Closed with non-monetary relief
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