Citibank Credit Card Complaint

Unsolicited issuance of credit card

Citibank Credit card department,

Unsolicited issuance of credit card Connecticut

Received notice of account closure on -/-/2016 from - due to inactivity. Called to inquire and was informed that if new application was submitted and approved the - reward points lost would be reinstated. Card was approved however points were not reinstated. Contacted - at Citibank 's - offices ( direct line - ) who confirmed recorded conversation promising reinstatement of reward points for credit card application. Was informed that decision was made not to reinstate. Consider this an unethical sales practice.

Citibank customer in Connecticut
Dec 09, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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