Wells Fargo & Company Credit Card Complaint

Credit determination

Wells Fargo & Company Credit card department,

Credit determination California

I moved to US in -/-/- under -. I have secured credit card with WF, - branch, - -. I applied for unsecured Credit card in -/-/- and received a letter to submit copy of my SSN, which I did promptly. -/-/- I received communication from - citing that my credit card has been rejected because I am not a US resident. No one told me this when I applied at the branch. they pulled my hard credit. There is no where mentioned on WF site that they dont issue credit cards to NON US residents. Its pure discrimination. i have credit cards and from other banks and departmental stores. I maintain healthy credit profile and have invested from my own resources in US in past one year. I dont have any problem on rejection from WF but the discriminatory attitude from the bank. Now i have closed my secured credit card account for - USD with WF and they dont want to return my money for 60 days. i have no out standings in my account. I have written at the highest level but same replies.

Wells Fargo & Company customer in California
Dec 09, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with non-monetary relief

Consumer disputes how Wells Fargo & Company handled their complaint

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints2/20163/20167/20168/201610/201611/201612/20163/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyCredit determination86.7%13.3%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit determination1.0%73.2%2.3%12.4%1.0%9.7%0.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau

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