U.S. Bancorp Mortgage Complaint

U.S. Bancorp Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Washington

1. On -/-/2016 I received important Notice that I 'm two months behind on my mortgage payment. I was surprised because my loan is automatic deduction from my account from the bank. I went to US Bank to complained about this situation and I went then several times. They told me I was charged late fee because I was late in payment. 2 I received another letter for Escrow Shortage Coupon for amount $350.00 which I paid that amount so I paid same monthly of $980.00, but I received three different payment and end up $980.00 which I 'm still not satisfied, the way she explained to their branch here in -, Wa. So all of these that I complained from unpaid mortgage, late payment and escrow shortage coupon payment nothing happen