Remitly, Inc. Money Transfers Complaint

International money transfer Fraud or scam

Remitly, Inc. Money transfers department,

International money transfer Fraud or scam California

- is offering an exchange rate of - pesos per dollar on TV and the internet. I opened an account to send a small amount. according to their website, they state this : " The Promotion will entitle eligible customers to : make - ( - ) transfer of up to $990.00 to - at the foreign exchange rate ( the " Special F- Rate '' ) published on Remitly 's Special F- branded landing page or mobile application that linked to these Terms and Conditions, as that rate was published at the time that you submitted the transaction. Special F- Rate Conditions. The Special - - will be applied by - directly to your qualifying transfer and can not be used on subsequent transfers. The Special - - is subject to change from time to time at - 's discretion. The - will be valid for qualifying transfers submitted during the - Period and must successfully complete to be eligible for the Special - -. '' I sent - dollars and - pesos should have been received but only - were deposited. When I called customer service they said I should have sent - dollars, but I said the ad does n't say that. - is deceiving customers with deceiving advertisements, that 's clear

Remitly, Inc. customer in California
Dec 05, 2016

* Source: CFPB Complaint Database

Remitly, Inc. response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more