Equifax Credit reporting department,
Incorrect information on credit report Account status Kentucky
Describe what happened so we can understand the issue ... Hello- We were the victims of - servicing and subsequently were awarded money in a lawsuit that the CFPB brought against - for Mishandled loan modifications and delayed short sales. Our case is simple we were working on a loan modification with - who our mortgage was with and our credit report shows when the loan servicing was suddenly changed to -. From there everything went downhill fast. We were told we had two miss payments on the loan to qualify for a loan modification or before they would allow a sale of the home. Because of this several sellers walked away and we had to take a much lower offer. For these reasons and many others listed in the lawsuit. I believe that this account ( - ) should be deleted from my Equifax credit report. - changed names to -. So the account on my credit report now shows up as -.
Equifax customer in Kentucky
Dec 06, 2016
* Source: CFPB Complaint Database
Equifax response to complaint:
Closed with explanation
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