Equifax Credit Reporting Complaint

Incorrect information on credit report account status

Equifax Credit reporting department,

Incorrect information on credit report Account status Kentucky

Describe what happened so we can understand the issue ... Hello- We were the victims of - servicing and subsequently were awarded money in a lawsuit that the CFPB brought against - for Mishandled loan modifications and delayed short sales. Our case is simple we were working on a loan modification with - who our mortgage was with and our credit report shows when the loan servicing was suddenly changed to -. From there everything went downhill fast. We were told we had two miss payments on the loan to qualify for a loan modification or before they would allow a sale of the home. Because of this several sellers walked away and we had to take a much lower offer. For these reasons and many others listed in the lawsuit. I believe that this account ( - ) should be deleted from my Equifax credit report. - changed names to -. So the account on my credit report now shows up as -.

Equifax customer in Kentucky
Dec 06, 2016

* Source: CFPB Complaint Database

Equifax response to complaint:
Closed with explanation

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