I.Q. Data International, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Communication tactics frequent or repeated calls

I.Q. Data International, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Communication tactics Frequent or repeated calls New Mexico

First call from IQ Data International was -/-/. Regarding a - dollar fee that was still owed to our prior apartment building that was n't forwarded to me. ( We were charged - for a new blinds my 3 year bent security deposit was only - ) I did n't answer the phone as I was at work. They then proceeded to call my husband also at work and finally a friend of ours who was listed as an emergency contact. First day of the collection and they extended it past our household. I called the number that had called me after work and I was told that about the debt and I mentioned that because of a larger then usual medical bill I would have to wait until -/-/- when I got paid. They asked me if there was anyone in my


my account information ( routing and checking ) etc. I refused to and told them I would call back -. They called again - twice on my phone did n't leave a message either time, once on my husband 's phone and they called my friends who was our ICE. Again I made arrangements to make the payment on -. Thursday they called me twice while at work and I answered the second time and had to go through the same process as the first day. Explaining the call would happen the next day. - I got a call at - exactly. Was driving so did n't answer. Husband called them at - to pay. They encouraged him to pay with a routing and checking account number instead of his debit card. He said no and asked what their policy on phone call frequency and caller laughed. Husband paid and he had to ask twice for a confirmation number. We never got a letter from them. First call was - and the frequency would make one think we had moved out of the apartment a year ago not 2 months ago. I 'm lucky I could pay today but I hate to think what someone who could n't would have to put up with. I asked them - to not call until - and was assured it would happen. Harassing bullies.

I.Q. Data International, Inc. customer in New Mexico
Dec 02, 2016

* Source: CFPB Complaint Database

I.Q. Data International, Inc. response to complaint:
Closed with explanation

Consumer disputes how I.Q. Data International, Inc. handled their complaint

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Contact I.Q. Data International, Inc.

https://www.rentcollectglobal.com/
(888) 248-2509
[email protected]
1010 SE Everett Mall Way Ste 100 
Everett WA 98208

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