U.S. Bancorp Bank account or service department,
Checking account Deposits and withdrawals Washington
Im - years old high school student. I have Checking account with US bank. In end of - I started to work in -. My employer asked me to fill the form for direct deposit that required routing number and the bank account information. I brought an empty check on the next day, the check was in my wallet so I can provide this information. Unfortunately on that day I lost my wallet at my employer location. I contacted my bank to cancel my credit and debit cards. But in few days I learned that person by name - - used my check with fake signature to withdraw money from my checking account. The money was wiz drawn in different bank at - - location. The check was in amount of - dollars. I filed police report by - County Sheriff Office and filed fraud case number - with US Bank. After 3 months of waiting I received the following response : US Bank
specific case bank also was negligence as the money was distributed based on faked signature, clearly different from my own. In addition bank does n't provide any instrumentation to limit amount that can be withdrawn by the check or capability to disallow over draft. Based on that I do think that I entitled in complete money refund. The - dollars that I lost on my account is a significant amount of money in my current situation. Thank you - -
U.S. Bancorp customer in Washington
Dec 03, 2016
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
[email protected] | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
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