U.S. Bancorp Bank Account Or Service Complaint

Checking account Deposits and withdrawals

U.S. Bancorp Bank account or service department,

Checking account Deposits and withdrawals Washington

Im - years old high school student. I have Checking account with US bank. In end of - I started to work in -. My employer asked me to fill the form for direct deposit that required routing number and the bank account information. I brought an empty check on the next day, the check was in my wallet so I can provide this information. Unfortunately on that day I lost my wallet at my employer location. I contacted my bank to cancel my credit and debit cards. But in few days I learned that person by name - - used my check with fake signature to withdraw money from my checking account. The money was wiz drawn in different bank at - - location. The check was in amount of - dollars. I filed police report by - County Sheriff Office and filed fraud case number - with US Bank. After 3 months of waiting I received the following response : US Bank


specific case bank also was negligence as the money was distributed based on faked signature, clearly different from my own. In addition bank does n't provide any instrumentation to limit amount that can be withdrawn by the check or capability to disallow over draft. Based on that I do think that I entitled in complete money refund. The - dollars that I lost on my account is a significant amount of money in my current situation. Thank you - -

U.S. Bancorp customer in Washington
Dec 03, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with monetary relief

Consumer disputes how U.S. Bancorp handled their complaint

Created with Highcharts 4.2.3U.S. BancorpComplaint HistoryComplaints3/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20163/20165/20167/20169/201611/20161/20173/2017051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3U.S. BancorpDeposits and withdrawals0.6%70.7%18.3%5.9%1.1%3.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals0.0%4.5%3.6%1.8%3.2%20.9%64.9%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
andrew.cecere@usbank.com
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

Loading similar complaints