Citibank Credit Card Complaint

Transaction issue

Citibank Credit card department,

Transaction issue Tennessee

Went to - for dental work.Had all on - procedure.Dental company billed credit card for everything on day implants was put in but could n't get teeth for 6 months.Went back in -/-/- for teeth and was home approximately - weeks and teeth started crumbling.Filed dispute with all Credit card companys that I used because of quality of goods This purchase had to be divided because of large amount and not enough credit 0n one card, I spend about - dollars to fax all documentation and pictures to these companys.Chase credit card responded and comepletly removed the part of charges that was charged to - card but Citi - - has major issues.Cant get responses etc and when they responded I was told they could n't help me that it was out of time frame.

Citibank customer in Tennessee
Dec 02, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints1/20123/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20163/20165/20167/20169/201611/20161/20173/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankTransaction issue51.0%36.0%4.8%4.8%2.9%0.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTransaction issue0.1%5.4%3.9%3.8%0.7%26.8%58.9%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
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