Byrider Franchising, LLC Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Byrider Franchising, LLC Consumer Loan department,

Vehicle loan Problems when you are unable to pay Ohio

On -/-/-, I went to the payment office at JD Byrider at -, ohio -. I have been a paying customer there for 3 years, I am purchasing 2005, chev cavalier. ( my payment was refused ) The total amount of my loan was $12000.00 plus mis fees and interest. My loan is now under $2500.00. At this time I have been making double payments due to some missed payments in the past. The contract is written to pay $180.00 biweekly. For the past several payments I have paid $360.00 every 2 wks to get caught up. This day on -/-/- I only had $300.00 to pay, however, my payment was refused all together, I was asked where is the car they are coming to repo it. Due to the fact I have been making double payments in the past no payment no matter what amount I have should be refused. I said so you are refusing my payment and the lady said yes we are reposing the vehicle. Since I have purchased another vehicle, I am making 2 car payments a month totaling over $600.00. The reason I still have the car from jd byrider is because it is not worth what is owed and when I purchased my new car they would not take my car as trade in they stated not worth the hassle.

Byrider Franchising, LLC customer in Ohio
Dec 01, 2016

* Source: CFPB Complaint Database

Byrider Franchising, LLC response to complaint:
Closed with explanation

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