ERC Debt Collection Complaint

Other (i.e. phone, health club, etc.) Communication tactics threatened to take legal action

ERC Debt collection department,

Other (i.e. phone, health club, etc.) Communication tactics Threatened to take legal action Pennsylvania

someone steal all my identity and been using my name and i do n't think its fair for cable bill to be mines

ERC customer in Pennsylvania
Nov 30, 2016

* Source: CFPB Complaint Database

ERC response to complaint:
Closed with non-monetary relief

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How ERC handles Communication tactics complaints

Created with Highcharts 4.2.3ERCComplaint HistoryComplaints6/20167/20169/201610/201611/201612/20162/20175/201711/20171/20182/20183/20185/20187/20189/201812/20181/20198/201912/201900.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ERCCommunication tactics15.0%65.0%20.0%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
customercare@ercbpo.com
8014 Bayberry Rd 
Jacksonville FL 32256

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