Nationstar Mortgage Mortgage Complaint

Nationstar Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

my -/-/2016 statement indicated $370.00 due in fees + overdue payment of - for a total of -. ( As of this date there 's - in unapplied funds as I am paying extra each month to get current ) $160.00 listed as maintenance fees rest unknown. the statement listed several fees however each fee listed also listed a credit for the same amount. I contacted my server and was told the maintenance fees were due to locks being changed due to an inspection in which the house appeared vacant. I informed my server the house is not vacant and had the locks been changed my tenant would have been lockedout and that is not the case. I demanded an adjustment of all fees with confirmation. to this date I have received 2 letter informing me that those fees have been removed. 1st dated -/-/2016 & 2nd dated -/-/ however per my statement dated -/-/2016 those fees are still part of the overdue amount. I have requested in writing that they correct this and just ignore me.