PayPal Holdings, Inc. Credit Card Complaint

Transaction issue

PayPal Holdings, Inc. Credit card department,

Transaction issue California

I currently have a PayPal credit account and have had it for several years now. As of - 2016 i have been unable to use my credit account anywhere. There are no vendors that accept PayPal credit. The problem is : The account keeps wanting to convert the currency used into - instead of -. I have called in to paypal 7 times, reported this issue, submitted tickets and anything else i can do on my end for months. Basically they have told me since - that i need to wait for their tech team to fix the issue, all the while i have not been able to use or spend the money available on my account.

PayPal Holdings, Inc. customer in California
Nov 27, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with explanation

Consumer disputes how PayPal Holdings, Inc. handled their complaint

Created with Highcharts 4.2.3PayPal Holdings, Inc.Complaint HistoryComplaints1/20162/20165/20166/20167/201611/201612/201600.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPal Holdings, Inc.Transaction issue70.0%20.0%10.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTransaction issue0.1%5.4%3.9%3.8%0.7%26.8%58.9%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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