Checking account Problems caused by my funds being low
Bank of America Bank account or service department,
Checking account Problems caused by my funds being low Florida
On -/-/2016 I had - dollars in my account. All transactions were processed. I was aware of the low balance, but all transactions were processed. I was going to deposit money the next day. Overnight, BOA rearranged all transactions charging me 5 overdrafts to which - trans. were of $2.00. Before they have waived the charges. Now they are insulting me for not keeping a straight balance. I do, but they keep rearranging transactions, so i keep falling in a hole and they take a chunk of my paycheck which comes direct deposit. This time, i am not deposit any money until they erase all the illegal - as i counted overdraft transactions. I demand for BOA to stop rearranging transactions behind customers ' backs in order to collect overdraft fees. This is not the first time. - dollar fee for a - transaction that they caused by rearranging transactions? I will not allow them to take anymore money from my paycheck and child support. I work too hard. I have been with BOA for 26 years. They are stealing customers ' money now. I want and need my five overdraft fees removed. That was until -/-/- and any after that, then I will deposit money and close my account. Thank you.
Bank of America customer in Florida
Nov 26, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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