False statements or representation attempted to collect wrong amount
Stellar Recovery Inc. Debt collection department,
I do not know False statements or representation Attempted to collect wrong amount Iowa
I discontinued service with - and they pressured me into holding onto their equipment for no-charge. I told them I 'd consider service again at some point, but I was already under contract with -. They called me constantly about their " deals ''. I repeated numerous times that I would consider their service again once I was out of contract with - and they stated they would n't charge me anything for the equipment. I told them I would immediately send the equipment back if I would be charged any kind of fees. This went on for months without a problem. They assured me that I would n't be charged. Then I started getting miniature charges of $6.00 here or there. I told them I would send the equipment back and they kept billing me for " maintenance '' fees on the account even though I was no longer under contract for TV service. Apparently there 's a debt of $21.00 for needing to " service '' my account even though I did n't have TV service with them anymore. I owe them nothing, but they have turned it over to a collection agency called Stellar Recovery Inc .
Stellar Recovery Inc. customer in Iowa
Nov 22, 2016
* Source: CFPB Complaint Database
Stellar Recovery Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://stellarrecoveryinc.com/ |
Phone | (904) 738-6939 |
[email protected] | |
Address | 4500 Salisbury Rd Ste 105 Jacksonville FL 32216 |
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