Stearns Ventures, LLC Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Stearns Ventures, LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Washington

I refinanced my loan which closed on -/-/2016. The funds were wired into Stearns bank account on that day. I have been overcharged for - PMI payment for the month of -/-/2016 and have n't received my taxes of $1400.00 both from my escrow account. It 's odd that in the past Stearns paid my taxes in -/-/- and now they are saying they paid them in - - early?? ) - - records show and have told me personally that the tax payment for my -/-/- bill was paid by - The payoff amount that - paid Stearns matches the payoff statement by Stearns but Stearns posted a lessor amount on my statement as well. No dates, numbers match in these documents at all. I 'm being overcharged, they are committing fraud and I would like my money.

Stearns Ventures, LLC customer in Washington
Nov 18, 2016

* Source: CFPB Complaint Database

Stearns Ventures, LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Stearns Ventures, LLCComplaint HistoryComplaints2/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20173/20174/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Stearns Ventures, LLCLoan servicing, payments, escrow account100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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