Banco Popular de Puerto Rico Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

Banco Popular de Puerto Rico Bank account or service department,

Checking account Making/receiving payments, sending money Puerto Rico

Please inform status of check # -. The funds were sent on -/-/2016 through - account to Banco Popular .The payment appears to be completed, and the funds were withdrawn from the Pended account in the amount of $720.00 on -/-/2016. The funds were supposed to be applied to the checking account # xxx-xx - with Banco Popular. The check was cashed by Banco Popular and has n't been deposited yet. Attached is a copy of check # - on both sides cashed by Banco Popular. Sra. -

Banco Popular de Puerto Rico customer in Puerto Rico
Nov 18, 2016

* Source: CFPB Complaint Database

Banco Popular de Puerto Rico response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Banco Popular de Puerto RicoComplaint HistoryComplaints9/20126/201311/20135/201410/201412/20144/20155/20158/20155/201611/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Banco Popular de Puerto RicoMaking/receiving payments, sending money72.7%27.3%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMaking/receiving payments, sending money2.6%67.1%18.3%5.3%1.9%3.8%1.0%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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