Conventional fixed mortgage Loan modification,collection,foreclosure
Specialized Loan Servicing LLC Mortgage department,
Conventional fixed mortgage Loan modification,collection,foreclosure Florida
On -/-/- - ( client ) was approved for a trial modification with payments to be made -/-/-, -/-/- and -/-/- of $450.00. Client made all payments -/-/- of $450.00 ( proof attached ), -/-/- of $460.00 ( proof attached ) -/-/- of $450.00 ( proof attached ). Client then continued to make payments on -/-/- ( this payment was returned ) She then received a letter stating that she was in default of the trial plan. I ( Housing Counselor ) assisted her in filing several complaints and escalated the issue with no solution. We had to reapply for another modification and this resulted in the ( attached ) trial and final with a payment of $1100.00 to be made in - and an interest rate of 7.5 %. This new payment is not affordable nor should SLS be denying the client a modification through HAMP as she never failed the trial plan payments.
Specialized Loan Servicing LLC customer in Florida
Nov 18, 2016
* Source: CFPB Complaint Database
Specialized Loan Servicing LLC response to complaint:
Closed with explanation
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