Fidelity National Information Services, Inc. (FNIS) Credit Reporting Complaint

Fidelity National Information Services, Inc. (FNIS) Credit reporting department,

Credit reporting company's investigation No notice of investigation status/result New York

On -/-/16, I disputed an entry on my ChexSystems report with Chexsystems. The entry was placed by -, California in the amount of $250.00 and reported for " Suspected Fraud Activity ''. I did not recognize this, and in my dispute to Chexsystems, I requested documentation from - to substantiate both ( a ) the amount and ( b ) the suspected fraud activity. I then received a letter from ChexSystems dated -/-/16, that states that they have verified the information, but - informed that account was opened online so requested docs were unable to be obtained. This is a completely unacceptable response. How was Chexsystems able to verify information when there is apparently no documentation to substantiate the information?