Wells Fargo & Company Bank account or service department,
Checking account Deposits and withdrawals New Jersey
I Deposited a check from my brokerage account vanguard a - dollar company into my wells fargo checking account on -/-/16 - told me the funds cleared on -/-/16 yet wells fargo would not release the hold until -/-/16 .I called there help desk to ask why and was told that 's just our policy and i should go to my branch i did on -/-/16 and spoke to the branch manager who called her supervisor that stated the funds had cleared all there accounts on the -/-/16 my question is why is a bank that is under federal investigation for fraud allowed to hold customers money without paying interest and or releasing there funds to them.Is this just another example of cunsumer fraud that needs to be investigated.
Wells Fargo & Company customer in New Jersey
Nov 16, 2016
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with explanation
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