Credit Bureau of Napa Debt Collection Complaint

Cont'd attempts collect debt not owed debt is not mine

Credit Bureau of Napa Debt collection department,

I do not know Cont'd attempts collect debt not owed Debt is not mine New York

Since - I 've been receiving calls from a debt collection company, Chase Receivables. Their number is - - - Their website is - I 've checked with my - banker and they 're not affiliated with - - They say I have a delinquent account They wo n't ever say what the account is because they say it 's federal law that I need to verify my identity first They tell me that I have to provide my DOB or my SS # When I do n't provide it they say that they need to make a note in my file that I 'm " refusing to verify. '' When I tell them I 'm not providing any information unless I see something in writing they say that they 've sent me mail, which has been returned They call regularly and when I do n't pick up they never leave a voice mail

Credit Bureau of Napa customer in New York
Nov 15, 2016

* Source: CFPB Complaint Database

Credit Bureau of Napa response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Credit Bureau of NapaComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20146/20147/20148/20149/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201512/20151/20166/20168/20169/201610/201611/20164/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Credit Bureau of NapaCont'd attempts collect debt not owed24.3%73.0%1.4%1.4%ClosedClosed with explanationClosed with non-monetary reliefUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed1.5%18.3%5.0%1.4%73.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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