Conventional fixed mortgage Loan servicing, payments, escrow account
U.S. Bancorp Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Oregon
On -/-/2016 US Bank Home Mortgage received a check from me in the amount of $99000.00 to pay off US Bank home loan # -. Instead of immediately processing the payment and applying it to my account they sat on the check and it was applied to my account on -/-/2016. As a result they collected additional per diem interest from me in the amount of $11.00 per day. I can understand it taking them 24-48 hours to process a payment but they allowed 4 business days to pass plus one weekend.
U.S. Bancorp customer in Oregon
Nov 14, 2016
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.usbank.com/ |
| Phone | (800) 872-2657 |
| [email protected] | |
| Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
| U.S. Bancorp | |
| U.S. Bancorp |
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