JPMorgan Chase & Co. Money Transfers Complaint

International money transfer Money was not available when promised

JPMorgan Chase & Co. Money transfers department,

International money transfer Money was not available when promised Illinois

On - - of -, I made an international wire transfer through JP Morgan Chase Bank with an assumption that wire would be processed smoothly and successfully. But - of -, I told by the beneficiary that they have never received the wire. Upon my finding, I started my investigation with JP Morgan Wire Department. Then I was transferred to JP Morgan Foreign Exchange Department where I was told that JP Morgan used its intermediate bank to transfer the wire to the beneficiary account. My persistent communication with JP Morgan Foreign Exchange office for about two months finally helped me getting a reply from intermediate bank saying that " the amount was settled in the form of check as of - -, - ''.

JPMorgan Chase & Co. customer in Illinois
Nov 14, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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