Citibank Credit card department,
I have had a Best Buy credit card for many years. It now goes through CitiBank. I charge about $3000.00 per month on this card and pay off the entire balance each month. The rewards program for the card promises 1 % or more in Best Buy rewards. Beginning in -/-/2016 I have not received any rewards for these outside purchases. I have reported the problem to Best Buy on - occasions beginning on -/-/2016. In each instance customer service tells me the problem with be resolved within - business days, but this never happens.
Citibank customer in California
Nov 11, 2016
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://online.citibank.com/ |
| Phone | 800-870-1073 |
| Address | 701 E 60th St N Sioux Falls ND 57104 |
| Citibank | |
| Citibank |
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