SunTrust Banks, Inc. Mortgage Complaint

Conventional fixed mortgage Credit decision / Underwriting

SunTrust Banks, Inc. Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting Florida

I have a current mortgage loan with Suntrust Mortgage , Inc. about 7 years ago I had some late payment and they began to report me as a - as they were starting the Foreclosure process. After about 12 months of working with them, we reached a resolution and I began to make my payments on time. My problem is that since that time, they have HARMED my CREDIT stating that they Foreclosed on my home and that mortgage which is entirely incorrect. They now are harming me from buying a new car or home becuase lenders believe i had a foreclosure in the past. I am still in that home and have not missed a payment in over 6 years.

SunTrust Banks, Inc. customer in Florida
Nov 10, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with explanation

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