Big Picture Loans, LLC Payday Loan Complaint

Payday loan Charged fees or interest I didn't expect charged fees or interest i didn't expect

Big Picture Loans, LLC Payday loan department,

Payday loan Charged fees or interest I didn't expect Charged fees or interest I didn't expect Virginia

When I got the loan I was told I would pay $150.00 finance fee for the $600.00 I borrowed. It would be a total of - payments of $150.00. Never got any notifications when payments were being processed for those - payments, then got a notice that they were going to process another payment from my account. When I contacted them they stated that was the process and they apologized for the inconvenience but those payments were each finance charges because I had not paid back the $600.00 yet. I believe this whole thing is a Scam. They originally sent me papers saying a finance charge of over $3000.00 and when I talked to someone I said I no longer wanted the loan because that was crazy I was not going to pay $3000.00 to borrow $600.00. And that when they told me I 'd only way the - payments of $150.00. And be done.

Big Picture Loans, LLC customer in Virginia
Nov 08, 2016

* Source: CFPB Complaint Database

Big Picture Loans, LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Big Picture Loans, LLCComplaint HistoryComplaints12/20151/20162/20163/20164/20165/20166/20167/20168/201610/201611/201612/20161/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Big Picture Loans, LLCCharged fees or interest I didn't expect100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCharged fees or interest I didn't expect2.5%82.2%5.2%4.1%0.3%5.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints