Specialized Loan Servicing LLC Mortgage Complaint

Specialized Loan Servicing LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

Thank you for helping me. I received a notice that my mortgage payment was going to increase in - - to $4500.00 from $2200.00. I called SLS that same day - - and they told me my new payment would be increasing in -. I told them that there was no way I would be able to afford that payment. I am a single working mom of - young children. I bought my home in - with the father of my children. In - I left their father due to his abuse to the kids and me. He demanded that I buy him out of the home loan so I was sold the loan that I have now, interest only. My income has come down since - so I live a very conservative life so that I can make my house payment and bills on time. That same day, - - I submitted the completed modication application and sent it in along with all requested documentation. As their instructions stated I faxed the documents in - set pages. I received confirmation of all - sets of faxes. On the next day I called to confirm their receipt, and they did


refax the entire applications, bank states that showed the $100.00 child support and becuase I did not circle the child support on the bankstatement it was not complete I told them that the directions did not say to circle the amounts that I did that on my own to help make it clear, and they told me it did n't matter I had to circle and refax. I also had to refax the -. I told them that the instructions stated that the - was for " self-employed '' people and that I was not self employed so I completed the - -. They said that I was wrong and that my file would not be looked at until they received the correct - along with the other documents. They also told me again, " It does n't matter they do n't have the right - so do it again ''. Their instructions clearly state that the - is for self-emplyed. I did as they asked and refaxed all documents. When I called today - - to see if they received the faxed documents again the rep, - was extremely insentive. He told me that they did not log in documents on Saturday and that only - people him and someone else was working. I am begging for a reasonable mortgage payment. Increasing my payment to more than double is not reasonable. I save during the year to pay my property taxes, the bank did not allow me to have them added to my payments. I have worked at my job for 16 years, I am a responsible parent and cosumer and I have never even been late making my house payment. I just need help with SLS giving me a reasonable house payment. My kids and I feel very safe in our neighborhood even though we do not have family that lives close to us. I am cooperating with SLS and I am pleading that they give me a reasonable payment so that I can keep my home for me and my kids. I ask that you please help me. Thank you.