Citibank Credit card department,
Identity theft / Fraud / Embezzlement California
Citi Credit Card ( Costco Card ) Changed my statement close date with no notification or approval. They then proceed to charge me late and interest fees along with not deducting a $4100.00 payment but instead adding it on top of my new balance, which comes to $7700.00. They provided no explanation for why this happened. This is clear Fraud. Fraudulent charges ex. late fee, interest fee, $4100.00 all ready paid. If I tried to take upwards of $4000.00 i would be arrested. - ( Customer Service Manager ) - was who I spoke with after demanding to speak to a manager and before he transferred me to
Citibank customer in California
Nov 04, 2016
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://online.citibank.com/ |
| Phone | 800-870-1073 |
| Address | 701 E 60th St N Sioux Falls ND 57104 |
| Citibank | |
| Citibank |
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