Conventional fixed mortgage Loan servicing, payments, escrow account
AmeriHome Mortgage Company, LLC Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account California
Compliant # - The problems continue with Amerihome Mortgage company I they have again failed to process my - payment and now I ca n't make a - payment useless I pay for 2 months now. In an attempt to get away from them my mortgage broker informed me my credit report has been damaged by there failing to process my payment in this summer. This will prevent me from getting refinance. There employee who stated she tried to call me on - - lied and never called me at all. This is criminal to case me personal damage on my credit report and to put my home in danger of default by not posting payment made to them. Please Please help. Below please find the email sent to their staff attorney -/-/16 regarding my - payment not be posted. He contacted me after receiving your compliant. Dear - - ( Attorney for Amerihome Mortgage ) I would like to let you know the problems continue with my not being able to make payments on my mortgage due to your system errors. I made a payment on line in - with a manager in your office and
he said you have damaged my credit report by stating my payment was 30 day past due. I need to have these issues resolved asap this is absolutely horrible. I spoke with someone in your executive office 2 days ago who lied and said she called me but no message was left on my cell phone and my home phone ca n't take messages. I hope to avoid filing a new compliant with the federal government and to not look for additional regulatory assistance with this important matter. I can be reached at - - - -. I need to have my - payment posted and in order to make my - payment and to have my credit cleared.
AmeriHome Mortgage Company, LLC customer in California
Nov 03, 2016
* Source: CFPB Complaint Database
AmeriHome Mortgage Company, LLC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |