MoneyGram Money transfers department,
Domestic (US) money transfer Fraud or scam Georgia
OK hope this works this time. Been looking for a puppy - for 2 years. Fri came across - We converse and emailed for 2 days before we made our decision. Sun we agreed to pay the -. In the initial email it takes all we have to pay is the - to get the puppy with akc papers bc the company has coupons for free shipping for the puppies for Mon Wed and fri. Sun evening I moneygramed - to -. Mon morning I got email saying thankyou for choosing them and that they were doing the paper work on the puppy and they will take him to - pet movers by Wednesday. Wednesday morning come and I get a email from pet movers which is saying that I have to pay - for insurance on the dog. I told them I ca n't afford that. I emailed - and told them what - said and that I ca n't afford that and that was n't in the email or the website. Get email back from - saying they are trying to work the money situation. I replied no I just want a refund. Never heard nothing else. Thursday morning I repeatedly called and emailed -. They blocked my calls and my daughter calls. I call private and finally got an answer after about ten tries. The people saying I can get my money back on ten days. They had me on speakerphone. The playing rap music in the back loud as - laughing talking mocking me etc .... Needless to say I 'm out -
MoneyGram customer in Georgia
Nov 04, 2016
* Source: CFPB Complaint Database
MoneyGram response to complaint:
Closed with explanation
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