Specialized Loan Servicing LLC Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Specialized Loan Servicing LLC Mortgage department,

Other mortgage Loan servicing, payments, escrow account California

Dear Sir, I am writing to you because I have been over charged by SLS. I have tried to solve the problem directly with SLS and they are intentionally refusing to solve my problem I am demanding that they fix the following incorrect charges immediately. 1. I should have not been charged for attorney fees for late payments due to California Homeowners Bill of Rights. " Restriction on dual track foreclosure : Mortgage servicers are restricted from advancing the foreclosure process if the homeowner is working on securing a loan modification. When a homeowner completes an application for a loan modification, the Foreclosure process is essentially paused until the complete application has been fully reviewed. '' I sent the last completed loan Modification application to - my previous servicer on -/-/-. In - - I was notified that loan modification was transferred to SLS. I was contacted by SLS in - - they required for an updated -.


for assistance from Keep your home California they paid SLS $20000.00 on - -, - to reinstate my loan back to the original agreement. I signed a - deed of Trust for this amount which was filed in - - County Recorder 's Office Doc # -. It was my understanding that $20000.00 will cover my mortgage payment from -. My direct payment to SLS should have been commencing -/-/-, however they send me a statement for - -, - which I paid on - -, -. I have been over charges and I am requesting my over payment to be applied to my - - Payment. Balance Owed Date Principle Interest Escrow Total -/-/- $440.00 $460.00 - $1400.00 -/-/- $1400.00 -/-/- $1400.00 -/-/- $1400.00 -/-/- $1400.00 -/-/- $1400.00 -/-/- 3 % $1400.00 -/-/- $390.00 - - $1600.00 -/-/- $1600.00 -/-/- $1600.00 -/-/- $1600.00 -/-/- $1600.00 -/-/- $1600.00 Total $19000.00 Payments -/-/- Keep your Home California $20000.00 -/-/- - - $1600.00 Total $21000.00 Over Payment should be applied to - - Payment $1800.00 I am asking you to review and correct my payment accordingly Thank You

Specialized Loan Servicing LLC customer in California
Nov 02, 2016

* Source: CFPB Complaint Database

Specialized Loan Servicing LLC response to complaint:
Closed with explanation

Consumer disputes how Specialized Loan Servicing LLC handled their complaint

Created with Highcharts 4.2.3Specialized Loan Servicing LLCComplaint HistoryComplaints1/20123/20125/20127/20129/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/2017051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Specialized Loan Servicing LLCLoan servicing, payments, escrow account14.0%83.0%0.1%0.1%0.6%0.6%1.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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