Citibank Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Citibank Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Oklahoma

Following a 2 year long battle with Citimortgage where they attempted to foreclose on me 3 times and actually refused payments to ensure that would occur - I finally found a workable solution with the assistance of Legal Aid in Oklahoma. One of the main issues was to ensure the new note and subsequent payment would be feasible given our income. We are both - in the - state ( OK ) for - nationally so our income is low but stable. The final loan included years of ( and - of dollars in ) illegitimate delinquency and foreclosure fees and basically resulted in us being underwater with no chance of ever catching up. The payment was set at $ - which we have paid in full for the past 12 months on time. I received a letter today stating the escrow account was deficient and our new house payment would jump over 40 % to $1000.00! I was NEVER given any warning or notice from Citimortgage that after just one year of on time payments with the new - loan for a house I bought for - in 2002 - My payment would skyrocket to a level we can


our credit and pay off debts to make a better life - - kids and between the $120.00 - in student loans I have and this new mortgage surprise- I fear this home and more specifically- Citimortgage - may have cost me my chance at the American Dream- I feel hopeless- we fought so hard and for so long to not be foreclosed on and now to be forced into such a price increase with no warning at all increases greatly the odds of us falling back into default. Can someone please help us fight the - that is our mortgage company - I ca n't do it alone anymore.

Citibank customer in Oklahoma
Oct 28, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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