Specialized Loan Servicing LLC Mortgage Complaint

Specialized Loan Servicing LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account New York

- months, I called SLS Mortgage Servicing to find out why they were not reporting my mortgage payments to the credit bureaus. They stated that my husband and I were still in bankruptcy. We filed bankruptcy in -/-/- and reaffirmed with - Mortgage at the same time. - is no longer in business and our paperwork must have been lost. SLS is now our loan servicer. So we wrote a letter and included a copy of the reaffirmation paperwork to SLS. However, we received a letter from SLS dated -/-/-, that upon researching our account they found no errors. they failed to mention our reaffirmation. We submitted our reaffirmation and have been steadily been paying every month on time in full. We can not refinance we can not prove that we have been submitting payments and have no credit scores. We need them to report our payment history. We are not asking for much. PLEASE HELP US.