Citibank Credit Card Complaint

Rewards

Citibank Credit card department,

Rewards Utah

I received an offer in the mail from Citi Bank for a new credit card. The name of the credit card was Platinum Select - - master card and the bank name is Citi. The offer stated that I was eligible for the credit card and if I spent $3000.00 in the first 3 months that I would receive - - miles. Since they sent me the offer I applied for the card. I was instantly approved for the card. I got the card and started using it. I spent over $4000.00 dollars on the card and I called in to see when I would get the - bonus miles and they said I would receive them soon. I called back a month later and they told me that I was not eligible for the - bonus miles. I just want Citi to stand up to their word and honor their commitment and give me the - bonus miles.

Citibank customer in Utah
Oct 26, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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