Specialized Loan Servicing Complaint

Specialized Loan Servicing LLC Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure Maryland

My wife and I filed a Chapter - due to excessive medical bills on -/-/- and it was discharged on -/-/-. Beginning back in - -, I requested a loan modification with Specialized loan Servicing , LLC ( SLS ) - our loan is with -. Since -/-/-, I submitted another formal loan modification request to SLS and during the last 7 months, I have been beating my head against the wall with SLS. They would delay and then ask for the most recent bank statements and now advise that my - -, - loan modification has expired and that I may submit a new one - -/-/-. I have attempted to speak to my assigned SLS account person but told due to my Chapter - discharge that I can not talk directly to them. First, they still have my Chapter - as pending and refuse to change my status to discharged effective -/-/-. I have provided a comprehensive package of support to them including a specific hardship justification. They have not accepted my monthly net income/tracking sheet which documents a negative cash flow. The negative cash flow is made worst because my 10 year draw down interest only loan

SLS to modify our current non-fixed rate loan to a fixed rate loan around 4.00 % for 40 years, continues to make our financial status problematic if we want to remain in our home. The Bankruptcy court required $5800.00 of my - Tax refund and over $3000.00 of jewelry that my wife had inherited from her Mother. Our only savings is around $1300.00 which we use to help cover the $300.00 negative cash flow still existing made largely up of the increased SLS monthly loan payment. Our only income is my Federal - check as my wife receives no - income or any other income. My wife is permanently handicapped from a previous auto accident ; I suffer from -, and my - year old son has medical issues and is unemployed and lives with us. We truly love our home and its location to many of our Doctors but if we can not secure a loan modification from SLS, we will be forced to leave. Based on the attorney 's advice, we did not reaffirm our primary mortgage with -, SLS or our car loan with -. In -, - ( then - - ) did approve a significant loan modification at a 4 percent interest rate which reduced our month payment by over $500.00 and recently - also approved another smaller loan modification of about $60.00 per month by extending the laon again to 40 years.I have also been working with a HUD counselor in -, MD who recommended that I file a complaint with the MD -, the Consumer Financial Protection Bureau, and the Attorney General of the State of Maryland. I most recently called SLS on Tuesday, - -, - to again attempt to get the process moving but was informed that they will not change my Chapter - status unless an Abandament of Property Order is issued by the Bankruptcy Court. Any guidance will be most appreciated regarding this matter.