Equifax Credit Reporting Complaint

Credit reporting company's investigation problem with statement of dispute

Equifax Credit reporting department,

Credit reporting company's investigation Problem with statement of dispute New York

I reviewed my annual credit report with Equifax and i noticed that an old closed account in - from - - bank still showing in my report. I 've contacted Equifax twice to get this account removed from my report since it has been well past 7 years. Others credit agencies like - and - have remvoed this account, but Equifax is refusing to do so. The keep claiming that " its reported correctly '' or " that it belongs to me '', i 'm not saying it did n't belong to me nor that its incorrect, what i 'm stating that it should be off my credit report at this point. I 've called them to ask if i was filling out the dispute correctly and made the additional comments and a - of their representative said that i was. Their website does n't give you an option that says " remove account '' then state why ; their options are very vague and i do n't think it fits this purpose of taking off closed over 7 years accounts. Moreover, Equifax is claiming that the old credit grantor " - - bank - '' has reported to them


going because it 's such an old account opened in - and closed in - ; that makes me wonder where is Equifax getting their information from???? It seems very suspect to me, that my account is being reported to Equifax but when i call the credit grantor they ca n't find anything on MY account! Please help me investigate this issue and I 'll contact - - in writing as well. FYI all these phone calls are recorded and i can even tell you when i 've called - - and Equifax. Let me know what else would you need from me. Thank you so much!

Equifax customer in New York
Oct 20, 2016

* Source: CFPB Complaint Database

Equifax response to complaint:
Closed with explanation

Created with Highcharts 4.2.3EquifaxComplaint HistoryComplaints10/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/201610/201611/201612/20160255075100125150Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3EquifaxCredit reporting company's investigation0.0%74.8%23.8%1.4%ClosedClosed with explanationClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit reporting company's investigation0.5%71.4%0.2%25.8%2.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau

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