Citibank Credit Card Complaint

Unsolicited issuance of credit card

Citibank Credit card department,

Unsolicited issuance of credit card New York

In - - I signed up for a Costco membership. To pay at Costco you had to sign up for an - - -, which I did. In - customers were notified that Costco had terminated it 's contract with - - and the - - card would not be valid at Costco anymore. Since I already had an - - for work, I did not renew the Costco - card or my membership at Costco, my membership at Costco expired -. In early - I received a Costco CITI visa card and on the back was the picture I used when I signed up at Costco for the - -. I did not request Costco to issue this new Citi Visa card. I have kept the card but I have not used it or renewed my membership at Costco. I am writing to you so while you are looking at - - for opening unwanted accounts, you may also want to check into what - and Costco are up to. Thank you for your services.

Citibank customer in New York
Oct 21, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints12/20112/20124/20126/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20147/20149/201411/20141/20154/20156/20159/201511/20151/20163/20165/20167/20169/201611/20161/20173/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankUnsolicited issuance of credit card45.0%18.5%27.5%2.0%6.5%0.5%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnsolicited issuance of credit card0.1%22.2%5.4%1.9%0.8%11.4%57.8%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
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