Citibank Credit Card Complaint

Sale of account

Citibank Credit card department,

Sale of account Maryland

I had a Best Buy card from -/-/-, that was owned by - - with debt protection at the time, always paid it no problem, until -/-/-, when I had a back injury and started receiving - and filed the debt insurance claim. No problems, Best Buy accepted my claim. Now Best Buy sold their card to Citi Bank and I am being sued for the amount by - -, I guess owned by Citi Bank. Obviously an oversight on someone 's behalf, not mine. I paid the debt insurance filed the claim, and now am being sued. Please help

Citibank customer in Maryland
Oct 20, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Consumer disputes how Citibank handled their complaint

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints1/20127/20128/201212/20122/20133/20137/20139/201310/201311/201312/20133/20144/20146/20149/20141/20157/201510/20151/20164/20165/20167/20168/20169/201610/201611/201612/20161/20173/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankSale of account66.7%23.8%7.1%2.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSale of account0.4%10.6%2.4%1.6%0.8%12.9%71.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
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