Citibank Mortgage Complaint

Citibank Mortgage department,

FHA mortgage Credit decision / Underwriting Georgia

My name is - -, and I have - mortgage accounts with Citimortgage, and the - mortgage is being reported to the credit bureau incorrectly. Because of the incorrect report, I am being prevented from getting any additional credit line from other creditor like - bank. On the - mortgage there is - amount due until 2024, and yet Citimortgage is reported on a monthly basis the full loan amount is due to all the major credit bureau. Citimortgage is reporting $24000.00 due on every month when in fact my due amount is $0.00. I applied for a credit card line of credit to - bank, and I was denied on a basis of " Obligation is too high base on my income. I have asked Citi Mortgage to correct the reporting on many occasion, but there research dept is refusing to correct the reporting. I am seeking the help of CFPB. Citimortgage has no right to misrepresent my record which prevent me from receiving additional credit line approval. This mortgage has been in existance for 22 years, and now I am getting wrong reporting on my behalf which cause me harm financially.