Stellar Recovery Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

Stellar Recovery Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Washington

Describe what happened so we can understand the issue ... In - 2015, I closed an account with - because service was not available in the area I had recently moved to. Upon terminating the joint contract with - and -, I was told that my final bill was paid in full. In -, I received a notice from -, a debt collection company, notifying me that an account of mine had been placed with them for collection. When I called - to dispute, I was informed my failure to pay had already been reported to credit bureaus. When challenged, the - representatives said there was nothing they could do to reverse this. As of late -, - was cooperating with pending CFPB complaint. As of -, - claimed to have no knowledge of this debt ... at the same time, - - stated they no longer held the account and could not provide any information. On - -, I received another collections notice from Stellar Recovery. The repeated dodging of my complaints and shuffling of my account is making this issue next to impossible to solve.

Stellar Recovery Inc. customer in Washington
Oct 18, 2016

* Source: CFPB Complaint Database

Stellar Recovery Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Stellar Recovery Inc.Complaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20174/20170510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Stellar Recovery Inc.Cont'd attempts collect debt not owed1.5%98.5%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed5.0%73.1%1.4%18.3%0.7%1.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Stellar Recovery Inc.

http://stellarrecoveryinc.com/
(904) 738-6939
j.schank@stellarrecoveryinc.com
4500 Salisbury Rd Ste 105
Jacksonville FL 32216

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